Privacy Policy

This Privacy Policy outlines the practices regarding the collection, use, and sharing of personal information by Cleobetra, an online casino operating under the Curacao eGaming license. We are committed to ensuring the privacy and protection of our users’ personal information in accordance with applicable data protection laws and gambling regulations in Australia.

Data Collection

Cleobetra collects various types of personal information from users upon registration and during their use of our services. The types of data we collect include:

• Registration data: This includes personal details such as your name, date of birth, address, and contact information.
• Payment details: Information related to financial transactions, including credit card details and other payment information necessary for processing deposits and withdrawals.
• Technical logs: We collect information such as IP addresses, browser types, and device information to enhance user experience and security. Cookies are used to track user interactions with our platform.

Purpose of Data Usage

The personal information we collect is used for specific purposes, including but not limited to:

• Account management: To create, manage, and maintain your gaming account.
• Marketing communication: To send you updates, promotions, and other relevant information regarding our services, provided you have opted in to receive such communications.
• Anti-fraud checks: To prevent fraudulent activities and ensure the integrity of our platform.
• AML compliance: To adhere to anti-money laundering regulations as required by law.
• KYC procedures: To verify the identity of our users in order to comply with regulatory requirements.

Data Sharing

Cleobetra may share your personal information with third parties under the following circumstances:

• Disclosure to payment providers: We share necessary information with payment processors to facilitate transactions and ensure secure processing of payments.
• Verification partners: We collaborate with third-party verification services to authenticate user identities as part of our KYC procedures.
• Regulatory authorities: We may disclose personal information to regulatory bodies or law enforcement agencies when required by law or to comply with legal obligations.

User Rights

As a user, you have certain rights regarding your personal data, including:

• Right to access: You have the right to request access to the personal information we hold about you.
• Right to deletion: You may request the deletion of your personal data, subject to our legal obligations and retention policies.
• Right to restrict processing: You can request that we limit the processing of your personal data under certain circumstances.

To exercise these rights, please contact our support team for assistance.

Cookie Policy

Cleobetra uses cookies to enhance the functionality and performance of our platform. Cookies are small text files placed on your device that help us provide a better user experience. We utilize two main types of cookies:

• Essential cookies: These are necessary for the basic functioning of our website and allow you to navigate our services effectively.
• Analytical cookies: These cookies collect information about how users interact with our site, enabling us to analyze performance and improve our offerings.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your experience on our platform.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Our security protocols are regularly reviewed and updated to ensure the highest level of protection.

Changes to the Privacy Policy

Cleobetra reserves the right to modify this Privacy Policy at any time. We will notify users of significant changes through our website or via email. Continued use of our services following any modifications constitutes acceptance of the updated Privacy Policy.

Contact Us

For any questions or concerns regarding this Privacy Policy, or to exercise your rights, please reach out to our support team. We are here to assist you with any inquiries you may have regarding your personal information and privacy rights.

This Privacy Policy is effective as of the date posted on our website. Please review it periodically for any updates or changes.