Responsible Gaming

Gambling at Cleobetra is intended solely for entertainment purposes. It should never be seen as a source of income or a financial solution. We are committed to promoting responsible gaming and providing a safe environment for our players. Understanding that gaming should be a fun and enjoyable experience, we encourage our players to maintain control and remain aware of their gambling habits.

Self-Control Tools

Cleobetra offers a variety of responsible gambling tools designed to help players manage their gaming activities effectively. These tools include:

• Deposit Limits: Players can set daily, weekly, or monthly deposit limits to control how much money they can add to their account.
• Loss Limits: This feature allows players to specify the maximum amount they are willing to lose within a set time frame.
• Wagering Limits: Players can choose to limit the total amount they can wager, ensuring they stay within their financial means.
• Session Time Limits: Users can set time limits on their gaming sessions, encouraging breaks and reducing the risk of prolonged play.
• Cooling-Off Periods: This option allows players to take a temporary break from their account, giving them time to reflect on their gaming behavior.
• Self-Exclusion Options: Players may opt to self-exclude from their account for a defined period or permanently, ensuring they can take the necessary steps to manage their gaming.

Self-Assessment

To help players identify early signs of problematic gambling behavior, we encourage reflection on the following questions:

1. Do I often lose track of time while playing?
2. Am I gambling to escape from stress or problems?
3. Have I ever felt the need to gamble with more money to recover losses?
4. Do I find myself lying about my gambling habits to friends or family?
5. Am I neglecting my responsibilities or commitments due to gambling?
6. Do I feel anxious or irritable when I am not gambling?
7. Have I experienced financial difficulties due to my gambling?

If you find yourself answering ‘yes’ to several of these questions, it may be an indication that you need to reassess your gaming habits.

Protection of Minors

At Cleobetra, we prioritize the protection of minors. We have implemented stringent age verification processes to ensure that only players who are 18 years of age or older can access our services. Our Know Your Customer (KYC) checks are designed to verify the age and identity of our players to prevent underage access. We encourage parents and guardians to supervise the online activities of minors and to communicate openly about responsible gaming.

External Help

For players seeking additional support, numerous professional organizations provide assistance for gambling-related issues. We recommend reaching out to:

• GamCare: Offers information, advice, and support for anyone affected by gambling.
• BeGambleAware: Provides resources and advice for responsible gambling practices.
• Local support services: Various organizations in Australia provide counseling and support for individuals facing gambling-related challenges.

Early Warning Signs of Problematic Gambling Behavior

Recognizing early warning signs of problematic gambling behavior is crucial. Indicators may include:

• Increased frequency of play
• Growing amounts of money spent on gaming
• Gambling to escape negative emotions
• Frequent discussions about gambling
• Borrowing money to gamble
• Feeling of guilt or shame related to gambling

If you notice these signs, it is essential to take immediate action.

Taking Immediate Action

If at any point you feel that you are losing control over your gambling activities, we encourage you to take the following steps:

• Utilize the self-control tools available on our platform.
• Consider setting deposit, loss, or wagering limits.
• Take a break from gaming by using the cooling-off period feature.
• Reach out to the support team for guidance and assistance.

Account Restrictions and Self-Exclusion Mechanisms

Players have the option to place restrictions on their accounts or self-exclude if they feel it is in their best interest. Account restrictions can include:

• Temporary suspension of access to the account
• Limiting specific gaming features

Self-exclusion allows players to take a break for a predetermined period or to exclude themselves permanently. During this time, players will not receive promotional materials or communications from Cleobetra.

Personal Responsibility and Platform-Supported Protection Tools

While Cleobetra provides various responsible gambling tools and support, personal responsibility is key. Players are encouraged to actively engage with their gaming habits and utilize the available resources to maintain a healthy balance. By exercising self-control and making informed decisions, players can ensure that their gaming remains an enjoyable activity.

Confidentiality is a priority at Cleobetra. We offer non-judgmental support to all players seeking help or guidance concerning their gaming behavior. Our support team is available to assist with any inquiries related to responsible gaming, and we encourage players to reach out without hesitation.

By fostering a responsible gaming environment, Cleobetra aims to protect players and promote healthy gaming practices. We believe that through awareness, education, and support, players can enjoy online pokies while maintaining control and minimizing risks associated with gambling.